Frequently Asked Questions

Everything You Want to Know

About our guides, pricing, what's included, and how it all works.

About Ask Patrick
What is Ask Patrick?

Ask Patrick sells downloadable training guides, playbooks, and prompt libraries that help teams get productive with Claude Code and Microsoft Copilot. Everything is digital and self-serve — you buy, download, and start using it immediately. No calls, no scheduling, no live sessions.

Who are these guides for?

Anyone whose team uses (or is about to use) Claude Code or Microsoft Copilot. Our guides are written for:

  • Engineering teams adopting Claude Code
  • Product and design teams learning AI-assisted workflows
  • Operations and business teams using Copilot for Microsoft 365
  • L&D and HR teams rolling out AI tools company-wide
Why not just use LinkedIn Learning or Pluralsight?

Generic platforms give every company the same pre-recorded videos. Our guides are written specifically for Claude Code and Copilot — the two tools most teams are actively deploying right now — with real prompts, real workflows, and copy-paste templates you can use today. No generic curriculum, no filler, no recycled content.

What tools do you cover?

We specialize in two tools: Claude Code (Anthropic's AI coding assistant) and Microsoft Copilot — including GitHub Copilot for developers and Copilot for Microsoft 365 for business users. These are the two AI tools most companies are actively deploying right now. Deep expertise in tools that matter beats surface coverage of twenty tools.

Products & Pricing
What products do you sell?
  • Claude Code Starter Playbook ($19) — The essential guide for engineers getting started with Claude Code. Prompting patterns, CLAUDE.md setup, team workflow templates.
  • Copilot Team Guide ($29) — How to get your team actually using Microsoft Copilot. Role-specific workflows for developers, PMs, ops, and knowledge workers.
  • Prompt Library ($29) — 100+ copy-paste prompts for Claude Code and Copilot, organized by role and use case.
  • Role Bundle ($49) — Role-specific guides for Engineers, PMs, Designers, and Ops. Each includes workflows, prompts, and a 30-day adoption plan.
  • Complete AI Training Kit ($79) — All four products above, bundled. Everything your team needs to go from zero to productive.
  • Enterprise Training Toolkit ($99) — Complete Kit plus self-serve assessment templates, HR onboarding guides, and a customizable training framework.
What's included in the Enterprise Training Toolkit?

Everything in the Complete AI Training Kit, plus:

  • Self-serve AI productivity assessment template (teams fill this out themselves)
  • HR onboarding template for new hires — ready to share on day one
  • Customizable training framework your L&D team can own and adapt
  • ROI measurement worksheet
  • IT deployment checklist for Copilot M365

One-time purchase. No subscriptions. Your team keeps everything permanently.

Do you offer volume pricing or team licenses?

All guides are licensed for internal team use — buy once and share with your whole team. No per-seat pricing. No recurring fees. Email [email protected] if you have questions about licensing for larger organizations.

Delivery & Access
How do I get my guides after purchase?

Instantly. After payment you'll receive a download link by email. All guides are delivered as PDFs you can save, share internally, and reference anytime. No account required, no login, no waiting.

How quickly can we get started?

Immediately. Buy, download, and share with your team — all in under 5 minutes. No scheduling, no onboarding calls, no implementation cycle. The guides are written to be used on day one.

Do our employees need to be technical?

No. We write for all levels — from non-technical business users learning Copilot for M365 to senior engineers going deep on Claude Code. Each guide is scoped to a specific role and use case, so the content is relevant to whoever you hand it to.

Do you offer live training or workshops?

We're a digital products company. We sell guides, playbooks, and templates — not live sessions. Everything is self-serve and designed to be used without any support from us.

Results & ROI
What kind of results should we expect?

Typical results from teams using our guides:

  • Engineering teams: 30–50% faster code review and debugging cycles
  • Knowledge workers: 5–10 hours saved per week on drafting, summarizing, and research
  • Teams with Copilot for M365: measurable reduction in time spent on email, meeting prep, and document creation

Results depend on how consistently the team applies the workflows. The guides include a 30-day adoption plan to help build the habit.

We already have Copilot/Claude Code deployed. Are these guides still useful?

Almost certainly. Most teams with Copilot or Claude Code access are using 10–20% of what the tools can actually do. Our guides focus on the specific high-value workflows that teams consistently miss — not basics, but the patterns that move the needle on real productivity.

Purchasing & Refunds
What payment methods do you accept?

All major credit and debit cards via Stripe. Payments are processed securely. We do not store card details.

Is there a refund policy?

Yes — 30-day money-back guarantee, no questions asked. If you're not satisfied, email [email protected] within 30 days of purchase and we'll refund you in full.

Do guides get updated when tools change?

Yes. Claude Code and Copilot update regularly. When major changes ship, we update the relevant guides. Your purchase includes lifetime updates — you'll always have the current version.

Ready to Get Your Team Productive?

Buy, download, and start training your team today — no calls, no scheduling, no waiting.

Browse All Guides →